Code42 announced today the end of CrashPlan for Home.
An email was sent to current customers, explaining the sunsetting plan:
We have shifted our business strategy to focus on the enterprise and small business segments. This means that over the next 14 months we will be exiting the consumer market and you must choose another option for data backup before your subscription expires. We are committed to providing you with an easy and efficient transition.
WHAT DOES THIS MEAN TO YOU
We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.
To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days.
It is no longer possible to get a new subscription or renew your existing CrashPlan for Home plan.
CrashPlan offers two migration options:
Option 1: CrashPlan for Small Business
You can choose to migrate your backed-up data from CrashPlan Home to CrashPlan for Small Business. You can move your data to the Small Business edition of CrashPlan for free for the remainder of your current subscription. After the expiration of your subscription, you will have a 75% discount for your next 12 months. After this first year, CrashPlan for Small Business costs $10 per device each month.
If you choose this option, you will be able to continue your backups without having to start over. You can migrate your cloud backups (only 5 TB or smaller) and all local backups.
Computer to computer backup will no longer be available, since CrashPlan for small business runs on an infrastructure that is completely different from the Home edition's.
Option 2: Carbonite
CrashPlan has partnered with Carbonite to offer customers a contingency plan: 50% off their Core and Home plans.
Option 3: Other providers
Backblaze is another backup provider. It is $5 per month per computer. However, your data gets deleted from their servers if you don't reconnect your device and external hard drive to the internet over a certain period of time.
SpiderOak has a product called SpiderOak One, with zero-knowledge encryption.
If you are more tech-savvy, you could also roll up your own backup system with a rented dedicated server, or a NAS like a Synology, QNAP or another brand.
The reasons of this end of sale
CrashPlan noticed that providing backup to businesses was much more profitable than to store individuals' backups.
Code42 is committed to delivering the best services and technologies to our customers. Over the past few years, we’ve seen data protection needs of consumers and businesses – both small businesses and enterprises – diverge.
It is no secret that CrashPlan for Home had been a bit abandoned by Code42, as the Java-based desktop client was not exactly lean and fast anymore. In fact, it was quite the contrary: it hasn't been updated in years. And rumors have been lying around on Reddit about CrashPlan ending personal accounts as soon as April 2017.
Were you a CrashPlan for Home customer? Where do you intend to migrate beyond the sunset date (October 23, 2018)? Tell us in the comments!